My stay at this hotel was nothing short of exceptional. From the moment I arrived, the staff went above and beyond to ensure I felt welcomed and well taken care of. The level of service was outstanding—friendly, attentive, and professional in every interaction. The facilities were immaculate, and it was clear that every effort was made to create a comfortable and enjoyable environment for guests. The attention to detail in both the room and the common areas truly stood out, making it easy to relax and unwind. Overall, the experience exceeded all my expectations. Whether it was the seamless check-in process, the helpfulness of the concierge, or the quality of the amenities, everything contributed to a memorable and stress-free stay. I highly recommend this hotel to anyone looking for excellent service, a beautiful setting, and an unforgettable experience.
Hani
november 2024
I like everything about the staff including the receptionist and the security and the pool safeguards, I get the room 2 hours before the check-in time They responded positively to everything I asked, and my family too. They give us more bottles of water for my kids They carry everything I have and give it to me at the room door since I have two kids to take care of once I enter the hotel. They tried to clean the room two times while my daughter vomited on the ground Special thanks to Miss Marah she realy did her best.
Hayder
maj 2024
What truly sets the Landmark Hotel apart, however, is its exemplary staff. In particular, I would like to extend my heartfelt thanks to the night manager, Mr. Adham Abu Jbara. His professionalism, attention to detail, and unwavering dedication to guest satisfaction were nothing short of remarkable. Mr. Abu Jbara went above and beyond to ensure that all my needs were met, displaying a level of helpfulness and courtesy that was truly exceptional. In conclusion, my stay at the Landmark Hotel was an unforgettable experience, thanks in no small part to the outstanding service and hospitality. I highly recommend this hotel to anyone visiting Amman and look forward to my next stay.
Kader
januari 2024
Mr. Hana goes all the way to ensure my comfort and satisfaction, he upgraded my room and complimented free breakfast in replacement of the air conditioning switching mode to heating, that made my room a bit too warm. All the staffs are very friendly.
Leonie
november 2024
This hotel offers great value for money with a very comfortable bed, a large breakfast selection, and friendly, polite staff. The hotel also promotes sustainability with a mobile virtual key, but a traditional key is available upon request.
Sofia
november 2024
Excellent staff, super atentive. Always willing to help with absolutely everything. We felt very well taken care of. We had an issue with the room, so asked for a change and we got upgraded, which was very much appreciated. Spacious room, clean, with a super comfortable bed. Breakfast was very tasty, with great variety. Pool area cozy and relaxing. Overall a great stay.
Georgia
september 2022
everything was exceptional and fantastic. only the Air condition was bad and 2 nights I was sweating
Fadi
mars 2022
The hotel was very safe, comfortable and breakfast was a huge feast. There is a rooftop bar that you can enjoy the views of Amman.
Barbara
oktober 2023
I asked for a late checkout for 1 pm and I had to call again and ask for a late checkout for 2 pm. I finally left my room at 2:15 pm. All the staff were extremely nice and helpful. The breakfast is always very good. We enjoyed the happy hours at the bar. And the restaurant food is delicious! We noticed that the management employs some handicapped people when possible (and some with down syndrome). I greatly appreciate that their management is being socially conscious and helping those in need when possible.
Charles
oktober 2023
Great staff and property. I enjoyed my stay and nothing was too much for the staff. Breakfast and room service were also of a good quality; plenty of selection. Spacious rooms and comfy bed. New towels every day which were the softest I’ve ever had in a hotel. Free water and good mini bar selection.
Suzanna
april 2022